DOPTECHSHALA

  Frequently Asked Questions (FAQ)  for Sovereign Gold Bond (SGB) Portal  - Data Entry Related Issues FAQ guide that provides solutions to common queries and contact information for immediate support.

  About Updated Search Criteria in SAP CRM Portal The SAP Customer Relationship Management (CRM) Portal for India Post Complaint Management has undergone a change in the search criteria functionality. The "Pending With" search option, previously available on the homepage, has been withdrawn by the TCS Team in order to enhance the performance of the CRM Portal. To address this change, the Department of Telecommunications (DTE) has provided an alternative method using the Period Wise Complaints report. This guide outlines the step-by-step process for searching and managing complaints within your office using the updated procedure. Step-by-Step Guide: Access the CRM Portal: Log in to the CRM Portal using your credentials.   Navigate to the Reports Tab: On the left side of the CRM Portal homepage, locate and click on the "Reports" tab.   Select "Period Wise Complaints": From the available options in the Reports Tab, select "Period Wise Complaints."  

  The recent announcement by the authorities regarding a waiver on default fees for the revival of lapsed Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) policies. This initiative aims to provide policyholders with an opportunity to reinstate their lapsed policies without incurring any additional late fees. The waiver period will be in effect from 1st June 2023 to 31st August 2023.

  Extending Aadhaar Enrolment and Updation Facility  to Branch Post Offices (BOS)

  Understanding TDS Rates on Incentives Paid to PLI & RPLI Sales Force TDS rates applicable to the incentives paid to the Sales Force of Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI). Learn about the relevant section, TDS rate, and instructions for Post Offices. In a previous directive, letter no. 29-09/2021 - L.I dated 30.11.2022, the Directorate provided clarification on the applicable GST and TDS rates for incentives paid to the Sales Force of Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI). This blog post aims to further explain the TDS rates in accordance with the relevant section and provide instructions for Post Offices to adhere to the specified guidelines.

  Digital Seva App: Empowering Citizens with Convenient Access to Government Services The Digital Seva App is a mobile application designed for Village Level Entrepreneurs (VLEs) to provide various e-governance and business services to users. It is a replica of the Digital Seva Portal, but specifically optimized for mobile users, allowing them to access services anytime and anywhere. The app requires VLEs to log in using their CSC ID (Common Service Centre ID). Here are some key features and services provided by the Digital Seva App: 1. Central and State Government Schemes:  The app brings together various schemes from different departments of both central and state governments onto a single platform. This makes it easier for citizens to access and avail themselves of these services. 2. Education Services:  The app offers certification courses through partnerships with organizations like AWS Educate, Tally Education, C-DAC, and CSC Academy. Users can enhance their skills and gain knowl