Strengthening Frontline Staff: Department's Partnership with M/S Illumine Knowledge Resources Pvt. Ltd. for Specialized Training Programs

By -

Department's Capacity Building Program for Front-line Staff: A Step Towards Enhanced Performance

In a proactive move to strengthen its front-line staff and improve service delivery, the Department has engaged M/S Illumine Knowledge Resources Pvt. Ltd. as its knowledge partner for training Master Trainers and User Champions. This initiative is a significant step towards capacity building and empowering the workforce to meet the evolving demands of their roles.

Letter Highlights

1. Training Locations:

The Department, through a DO letter of even no. dated 02.03.2023, outlined the key details of the training program. Here are the key points emphasized in the letter:

2. Advanced Training Planning:

The training sessions will be conducted across 20 identified locations, as outlined in Annexure-A. The mapping of these locations ensures widespread coverage and accessibility for the participants.

3. Training Phases and Format:

Circles have been requested to meticulously plan the training schedules well in advance to ensure smooth conduction of the sessions. This proactive approach will facilitate optimal utilization of resources and enable effective coordination.

4. Priority Nomination:

The training will be conducted in five phases, commencing from 22.05.2023. Each session will accommodate 30 trainees, and the program will span five days. The Department has engaged professionals to impart specialized knowledge, underlining the commitment to providing high-quality training.

5. Timely Planning for Future Batches:

To maximize the impact of the program, the Department has advised circles to prioritize the nomination of WTC Trainers, Sub-divisional Heads, System Managers, and Mail Overseers. These individuals will play a pivotal role in cascading the acquired knowledge through an additional two-day soft skill training for the remaining front-line workers.

To ensure a seamless flow of training, the Department advises circles to plan ahead for upcoming batches in collaboration with concerned PTC/RTC/WTC. This forward-thinking approach will facilitate efficient training management and minimize any disruption to regular operations.


The Department's capacity building program signifies its commitment to fostering a skilled and motivated workforce. By engaging M/S Illumine Knowledge Resources Pvt. Ltd. and organizing comprehensive training sessions, the Department is taking proactive measures to equip its front-line staff with the necessary skills and knowledge. This initiative is a significant investment towards enhancing overall performance and delivering exceptional service to the public.

Stay Connected With Us For All New Latest Updates 
Through Our Telegram Channel 
👇
https://t.me/DOP_Techshala

 

 

 

 

Comments

Post a Comment

Thanks For Putting Interest

Popular posts from this blog

SOP for ₹2000 Banknote Booking at Post Offices Counters: What You Need to Know

By -
Image
Standard Operating Procedure (SOP) has been introduced that outlines the process for ₹2000 denomination banknotes being booked at post office counters. This move, aligned with the Reserve Bank of India's (RBI) regulations, seeks to streamline the handling of high-value currency transactions. Here's what you need to understand about the withdrawal of ₹2000 banknotes from circulation and the steps you need to follow under the new system. Overview of the SOP : The SOP comes at a time when the circulation of ₹2000 banknotes is being meticulously regulated. The RBI, aiming to prevent misuse and keep the flow of these banknotes transparent, has collaborated with the postal department to set up a clear procedure. The SOP details include the permissible amounts for transaction, the booking process, the role of post office personnel, and the mandatory inclusion of the sender’s details and declaration. Step-by-Step Guide for Customers : For customers looking to send ₹2000 denomination no
Read more

DOP Employee Portal : Useful Links

By -
Image
1.  Salary Statement (Salary Slip Download) 2.  Leave Apply 3.  Leave Account Balance 4.  Income Tax Declaration 5.  View Service Book 6.  Permission to Avail LTC 7.  GPF Withdrawal 8.  GPF Statement 9.  NPS Statement 10.  Travelling Allowance Bill for Tour 11.  Raise New Claim Request (LTC/MEDICAL/CHA/CEA) DOP EMPLOYEE PORTAL Link may take time to load  Comment us for more links... 
Read more