NSP 1 Network Issue 5th May,2020 Preliminary Solution & Updates - By CEPT Chennai

Finacle Non Accessibility Is Due To NSP1 Issue. Issue Escalated To Network Team.

They Also Confirmed It Is Due To Cloud Issue

Offices Can Switch To NSP2 Manually & Hope

Finacle Might Work

Latest Update @ 12 Hrs. Noon👇

• We Are Observing Both The NSP's Are Facing Packet Drop Issue In Central Port.

• DC & NOC Team Is Checking The Issue.

Kindly wait for further update

🔴 NSP1 not yet restored

🔶 Traffic shifted to NSP2 from Yesterday evening 1715 hrs.

POs are requested to switch to NSP2 for accessing finacle.

We Will Update Once We Receive Info From Network Team.

♻️ Traffic shifted to NSP1.

Post offices can check Finacle accessibility now with NSP1.

Please check.

Thank you

Gopinath,

CEPT Chennai

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