Instruction IPPB IT Support Team || To Update The Startek Biometric Device Drivers As Requested By OEM As Per per Instruction From UIDAI IPPB Desktop Systems

Kindly update the startek biometric device drivers as requested by OEM as per instruction from UIDAI into your IPPB branch.

For further procedure follow below steps and SOP has been attached with this mail for your reference.
Kindly let us know about the working of the same:
Fresh Rd Service Installation Guide With Link :
Request to download the driver from given link and follow the next step after driver installation process.
Step 1:
Please uninstall older Rd service setup files (1. ACPL FM220 RD 2. ACPL FM220 Support Tools for RD)
Step 2:
Restart computer (Necessary).
Steps 3:
Now please install New FM220 RD service setup files(RD service and support tools) in computer/laptop from below link:
ACPL Main Website:
Step 4:
Refer attached PDF file and follow instructions for "How to register device in RD service"
During the installation please give only NEXT & FINISH, don't click on 'Cancel' Button.
And restart the system
Make sure to perform all the steps written above. Driver Installation procedure in the PC
Thanks & Regards
IT Support
IPPB

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